My cards have won but someone took credit of the win, why?
We are committed to making sure everything on Global Poker runs smoothly, accurately and that you are having the best experience. However, sometimes that's just not the case.
If you have a specific issue with the outcome of a game, please give us the following information so we can investigate:
Tournament Historic ID:
Estimated date and time:
When you have collected all the information, please report this matter as soon as possible via this link: https://globalpoker.zendesk.com/hc/en-us/requests/new