I have submitted all the required documents to verify my account, when can I expect them to be processed?

sour skittle
sour skittle
  • Updated

Account verification process is executed on the First-In-First-Out principle and the time taken for us to process documents varies based on seasonality and other factors.

We have the team of specialists that works around the clock and normally it takes a couple of days for us to clear the backlog of account verifications. That said, when we need to clarify some information with you or ask you to resend documents due to subpar quality, it might take more time than that.


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