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  1. Global Poker Help Center
  2. Account safety, recovery, & details

Account safety, recovery, & details

Account verification

  • How do I verify my account?
  • What documents are accepted to verify my account?
  • How do I know that the documents I have sent you during the account verification process are safe?
  • I have submitted all the required documents to verify my account, when can I expect them to be processed?

Account closure

  • What options do I have if I want to stop playing or close my account?

Account details

  • Can I change my screen name?
  • I would like to update my residential address
  • I would like to update my email address
  • I would like to update my banking information

Account recovery

  • Can I reopen my deactivated Global Poker account?
  • I cannot login to my Global Poker account, what is happening?

Account safety

  • Why should I verify my account?
  • How can I reset my password?
  • Are my documents and personal information safe?
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